Refund policy

Return Policy

At Iguana custom collection we value our customer satisfaction and strive to offer products of the highest quality. We understand that sometimes you may want to return an item and we want to make that process easier for you. Below is our return policy to ensure a hassle-free experience:

30 Day Return Period:
We accept returns within 30 days of receiving your order.

Return Process:
To return merchandise, you must send the items to be returned along with a note explaining the reason for return and specifying whether you wish to receive a refund or an exchange for another size, color, or a different item. Please note that the customer is responsible for any shipping costs associated with the return.

Return shipping address.
Iguana Custom
Ctra. de Agost, 83-85
03690 Sant Vicent del Raspeig (Alicante)
Spain

Return Conditions:
Products must be in their original condition, unused and with all original labels and packaging.
Please be sure to include proof of purchase or original invoice along with the returned item.
Refunds and Processing Times:
Once we receive your return and verify that it meets our conditions, we will process your refund. Processing time may vary, but we strive to complete the process in the shortest time possible.

At Iguana custom collection, we are committed to providing you with a worry-free shopping experience. If you have any additional questions about our returns policy, please feel free to contact our customer service team.

Thank you for choosing Iguana custom collection. We are here to help you every step of the way!